Last updated: 11 June 2026
These terms and conditions (“Terms”) apply when you use the website of Rolletic Massage London or book a treatment with us. By booking or using our services, you agree to these Terms.
About us
Rolletic Massage London provides massage and body-shaping treatments from 49 Granville Road, N12 0JG, North Finchley, London.
Contact: dorothy@rolleticmassagelondon.co.uk · +44 (0) 7539 8645 79
Our services
We offer manual massage, lymphatic drainage, body-shaping, and related treatments as described on our website. Treatment details, durations, and prices may change from time to time. The information on our website is for general guidance and does not replace a personal consultation.
Results vary from person to person. We do not guarantee specific cosmetic or medical outcomes. Massage and body-shaping treatments are complementary therapies and are not a substitute for medical diagnosis or treatment.
Booking appointments
- Appointments can be requested through our website, contact form, phone, email, or Square Appointments.
- A booking is confirmed once we acknowledge it by email, phone, or through the booking system.
- Please arrive on time. Late arrival may shorten your session so we can stay on schedule for other clients.
- We reserve the right to refuse or discontinue treatment if we believe it would be unsafe or inappropriate.
Cancellations and rescheduling
- Please give at least 24 hours' notice if you need to cancel or rearrange your appointment.
- Late cancellations or missed appointments may be charged in full or in part, at our discretion.
- If we need to cancel your appointment, we will offer an alternative time or a refund of any prepaid amount.
Health disclosures
Your safety is important. Before treatment, you must tell us about any relevant medical conditions, injuries, allergies, medications, pregnancy, recent surgery, implants, or other factors that may affect your treatment.
Certain treatments are not suitable during pregnancy, after specific surgical procedures, or where contraindications apply. These are outlined on individual treatment pages on our website. If you are unsure whether a treatment is right for you, contact us before booking.
You are responsible for seeking medical advice where appropriate. We may ask for clearance from your surgeon or GP before post-surgical or specialist treatments.
Payment
- Prices are shown on our pricing page and may be updated from time to time.
- Payment terms will be confirmed at booking. Some packages or offers may have specific conditions.
- Promotional offers cannot usually be combined unless stated otherwise.
Website use
You may use our website for personal, non-commercial purposes. You must not misuse the site, attempt unauthorised access, copy content without permission, or use the site in a way that could harm us or other users.
We aim to keep website information accurate and up to date, but we do not warrant that all content is complete, current, or error-free.
Intellectual property
All website content — including text, images, logos, and design — belongs to Rolletic Massage London or our licensors unless otherwise stated. You may not reproduce or distribute it without our written consent.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of our website or services. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Our total liability relating to any appointment or service is limited to the amount you paid for that specific treatment or package, except where the law requires otherwise.
Privacy
We handle personal information in line with our privacy policy.
Changes to these terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.